Junior System Administrator

At Intelic, we build advanced software for unmanned systems in the defense sector. Based in Amsterdam — with a second office in Kyiv — we are a fast-growing team of engineers and domain experts developing Nexus — an intelligence platform that gives unmanned systems the speed, coordination, and reliability that critical missions demand.

Why this role exists

We're moving away from a cloud-first setup towards a largely self-hosted, on-premise environment. That's a deliberate choice — it means owning and securing our own infrastructure instead of clicking through someone else's SaaS admin panel — but it also means a significant jump in maintenance work across roughly 20 servers and 80–100 users.

As we grow, IT support and infrastructure maintenance have outgrown what one person can reasonably cover. We're hiring a Junior IT Support & Infrastructure Engineer to take ownership of day-to-day, user-level support, so our senior sysadmin can focus on infrastructure — while you grow into a genuine partner on servers, infrastructure, and security.

You'll join a small, mixed infrastructure and security team, right as we build a modern, self-hosted environment from the ground up. There's real room here to learn, experiment, and grow.

What success looks like in your first year

• User-level tech support runs independently — onboarding, offboarding, day-to-day issues — without needing to escalate the basics

• You can independently start and drive the troubleshooting process on server and infrastructure issues

• On the security side, you're able to reliably tell a true positive from a false positive

• You've contributed hands-on to our cloud-to-on-premise migration, not just observed it

What you will own

• Provide user-level tech support in a technical environment — you're the first point of contact so our senior sysadmin isn't

• Handle onboarding and offboarding of users and their equipment

• Contribute to infrastructure and server maintenance, and act as a fallback and sparring partner for our senior sysadmin on routine server work

• Support the security team in day-to-day operations, including triaging alerts

• Get hands-on involvement in our cloud-to-on-premise migration

• Bring your own ideas — if you spot something worth improving or building, you'll be expected to scope a proof of concept and given the ownership to implement it
  

You will thrive here if

• You have genuine eagerness to learn and enthusiasm for the work — this matters more to us than where you studied

• You prefer open source solutions over a large Microsoft stack

• You have 0–2 years of experience in tech support, help desk, or a junior sysadmin role — ideally backed by an IT-related MBO or university-level education

• You've got a home lab or personal projects you've built and can talk about in depth — we'd genuinely love to hear about them, and we care far more about this than certifications

• You have a good theoretical understanding of network infrastructure and protocols

• You're security-minded: "it just works" isn't good enough for you — it needs to be secure, or it doesn't ship

• Fluent English is a must; Dutch fluency is a plus

Why join Intelic

• Real ownership. As one of only a few people working on IT and security, your ideas will have direct input on shaping how we're built

• A genuinely modern stack. You won't be managing someone else's Microsoft environment — you'll help build our infrastructure from scratch, with the technical challenges that come with that

• Growth stage momentum. You're joining right as we build this out, with a clear path to grow beyond user-level support into infrastructure and security

What we offer

• Stock Appreciation Rights programme

• A vibrant office at NDSM Plein, Amsterdam Noord — where we come together in person every day

• Flexible pension plan

• 25 vacation days

• Travel allowance

• Urban Sports corporate membership

• Lease a Bike option

Please note that, as part of our recruitment process, we may request a Certificate of Conduct (VOG) and conduct a background screening in accordance with our screening policy. We appreciate your understanding and cooperation throughout this process.